Strategic Measures

Health Care Delivery

  • Measures of quality and safety (University HealthSystem Consortium rank and others)
  • Growth in volume
  • Patient satisfaction measures
  • U.S.News & World Report hospital rank
  • U.S.News & World Report department ranks


  • Incoming Medical College Admission Test (MCAT) scores
  • United States Medical Licensing Examination (USMLE) pass rate
  • United States Medical Licensing Examination (USMLE) scores
  • Percent of graduates matching at first choice
  • Success in primary care training (i.e., the number of our graduates who successfully match for primary care residencies)
  • Recruitment and retention into primary care practice or practice in underserved populations
  • Incoming Graduate Record Examination (GRE)scores (Graduate School of Nursing, Graduate School of Biomedical Sciences)
  • Increase in recruitment and retention of women and underrepresented minorities (See Joint Diversity Strategy for key measures.)
  • Workplace of Choice measures to be determined (Measures may include retention ratios, recruitment ratios, employee engagement and satisfaction measures and will be solidified at a later date through the work being completed with Human Resources as part of acting as a single enterprise.)

Learning Environment

  • Graduation questionnaire (various elements)
  • Number/duration of interprofessional experiences in curriculum

Translation of Discovery

  • Amount and quality of basic, clinical, and translational research
  • Institutional Review Board-approved protocols
  • Investigational new drugs
  • Invention disclosures, licenses, Material Transfer Agreements, patents issued
  • Research funding
  • Faculty recruitment and retention

High Performance Organization

  • Operating margin (UMMS and UMass Memorial)
  • Growth of net assets (UMMS and UMass Memorial)
  • Faculty, senior leadership, and staff satisfaction
  • Intellectual Property impact and revenue
  • Endowment

Global Impact

  • Impact of scholarship (i.e., the extent to which our research is used and cited by others)
  • Number and total of revenue activity (and/or overall scientific output) associated with international research agreements
  • Number of international academic exchange agreements and number of learners exchanged
  • UMass Donahue Institute outreach and economic development and analysis